ComputerBB

Hi, My CD/RW drive won't play non-store-bought CD's (i.e., burned music and data discs). And sometimes it won't even play store-bought CDs and software. It reads them as if they were blank CDs. The drive is: Samsung CDRW/DVD. I have a Dell Inspiron. I called Dell tech support. And their advice of uninstalling the Secondary IDE Channel didn't work. Any help would be very much appreciated. This is very frustrating.

do you have nero installed, if yes, uninstall incd packet writing software

First I recommend that you have any CD\DVD on the secondary IDE channel, and if the only one set as master. Now is this a new drive you just installed, or an older one. Will this drive read a disk that you wrote with this drive, If not it maybe you need to replace this drive.