I could really use some help please...
Posted: August 5th, 2005, 8:53 pm
About 3 weeks ago, I got on my computer, and saw it had restarted overnight. When I tried to click on something, I couldn't. I tried all kinds of stuff at that point - I can sometimes right-click, can usually TAB to places and then hit enter or the space bar (sometimes one, sometimes the other) to open up files and programs. During that next day - I restarted in safe mode, ran a virus scan, etc. Ran my spybot and Adaware - found nothing at all. When I tried to reboot - I got the message: Missing or corrupt <windows root>\system32\hal.dll OK - I shut it down, restarted it normally. I got on kids' computer to search for info on that error. I found some info, one thing I saw said you HAD to restore the PC. I did that, only realized the directions I was being given didn't work for me - because I am using an Emachines restore DVD - not an XP restore disk.
I have checked a different mouse, because it seems as though it's a mouse issue although it says the device is working properly and I have the most recent driver.
Does anyone have any clues here as to what I can do? It's not a year old yet and it's driving me crazy!
TIA,
kkane2002