ComputerBB

I have a whole bunch of your cd's. I am running microsoft XP PRO. I am > unable to install them on my computer. For example "Kid's Wincube Math" On > the box it says Az-2854. I had all of your cd's on my last computer. > The message comes up "C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is > not suitable for running MS_DOS and Microsoft Windows applications. > Choose > Close" to terminate the application." > Can you help me to solve this problem. My father took some of them home to > try and they worked on his computer and it has the same operating system. > Other cd's are Science AZ 2856. I also have MATH, ENGLISH,SOC > STUDIES,RECESS > GAMES, ART AND MANY MORE. > > HELP!!!!!!!!!!!! > The above is an email I tried to send to what I thought was the company that produced the Cd's but they said they were not from them. I have many other educational cd's from other companies, all about 5 years old which I cannot load either. Same message comes up as above. Don Thanks for anyone's help on this puzzling matter.

[quote="http://support.microsoft.com/default.as ... -us;324767"][/quote] This article was previously published under Q324767 SYMPTOMS If you try to start or install an MS-DOS-based or a 16-bit Windows-based program on your Windows XP-based computer, you may receive an error message that is similar to one of the following: 16-bit MS-DOS Subsystem path to the program that you are trying to start or install C:\Winnt\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application. 16-bit MS-DOS Subsystem path to the program that you are trying to start or install config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application. 16-bit MS-DOS Subsystem path to the program that you are trying to start or install C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application. Although you may be prompted to quit the program or ignore the error message, either selection makes the program quit. CAUSE This issue may occur if one or more of the following files are missing or damaged: • Config.nt • Autoexec.nt • Command.com RESOLUTION To resolve this issue: 1. Insert the CD into the CD drive or DVD drive. 2. Click Start, and then click Run. 3. In the Open box, type cmd, and then click OK. 4. At the command prompt, type the following commands, pressing ENTER after each command: expand CD-ROM Drive Letter:\i386\config.nt_ c:\windows\system32\config.nt expand CD-ROM Drive Letter:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt expand CD-ROM Drive Letter:\i386\command.co_ c:\windows\system32\command.com exit 5. Start or install the program. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step. 6. Note: The Command.com file is not edited or created in this in the following process. Because of this, you may have to expand it from your Windows XP CD-ROM. Start Notepad. 7. In Notepad, type the following entries: dos=high, umb device=%SYSTEMROOT%\system32\himem.sys files=40 8. On the File menu, click Save As. 9. In the File Name box, type Config.nt, and then click Save. Close the Config.nt file. 10. On the File menu, click New. 11. In the new blank document, type the following entries: 12. On the File menu, click Save As. 13. In the File Name box, type Autoexec.nt, and then click Save. Close the Autoexec.nt file. 14. Start Windows Explorer. Locate the Config.nt file, right-click the Config.nt file, and then click Copy. 15. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste. 16. Locate the Autoexec.nt file, right-click the Autoexec.nt file, and then click Copy. 17. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste. 18. Locate the Command.com file, right-click the expanded Command.com file, and then click Copy. 19. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste. Restart your computer. If the issue continues to occur, copy the Autoexec.nt and Config.nt files from the Repair folder in Windows to the System folder. To do so, follow these steps: 1. Click Start, click Run, type c:\windows\repair, and then click OK. 2. Right-click autoexec.nt, and then click Copy. 3. Click Start, click Run, type c:\windows\system32, and then click OK. 4. Right-click anywhere in that folder, and then click Paste. 5. Right-click the Autoexect.nt file that you just copied, and then click Properties. 6. Click to select Read-Only, and then click OK. 7. Repeat steps 1 through 6 to copy the Config.nt file. Note You must enable Read-Only permissions or the files will be removed after you restart Windows. MORE INFORMATION For more information about MS-DOS-based programs in Windows, click the following article numbers to view the articles in the Microsoft Knowledge Base: 305521 (http://support.microsoft.com/kb/305521/) "16-bit MS-DOS Subsystem" error message when you run an MS-DOS or 16-Bit Windows program in Windows Server 2003 or Windows 2000 Server 314106 (http://support.microsoft.com/kb/314106/) Troubleshooting MS-DOS-based programs in Windows XP -------------------------------------------------------------------------------- APPLIES TO • Microsoft Windows XP Professional • Microsoft Windows XP Home Edition