Trying to save files crash

Slowsauce · Post by **Slowsauce** » August 14th, 2005, 8:32 pm

Whenever I use a program that wants to open up a browse window or a save as, or save target as window, the program crashes. For example firefox crashes when i right click and click save target as, and azureus crashes when i open it up and try to tell it where to save a torrent. This is increasingly frustrating and im wondering if anyone can help me?

richh0323 · Post by **richh0323** » August 14th, 2005, 9:14 pm

If you haven't scan with Adaware, Ccleaner, do a compleat (and up to date) virus scan. If this doesn't solve the problem, get Hijack this , download, save in a file (not temp) run and post the log here.

Slowsauce · Post by **Slowsauce** » August 15th, 2005, 1:45 am

ook, well, did a virus scan with AVG and it didnt find anything but said change beside these files, kernel32.dll, wsock32.dll, user32.dll, shell32.dll, and ntoskrnl.exe, donno what thats about, and also halfway throught the first attempt at a virus scan i got a blue screen of death that displayed this information STOP: 0x00000024 (0x001902FE,0xF7ACE958,0xF7ACE654,0xF752B126) ntfs.sys - Address F752B126 base at F7503000 Date stamp 41107eea other than that no viruses, no adaware alerts other than some tracking cookies, I ran Hijack This and heres the log Logfile of HijackThis v1.99.1 Scan saved at 6:38:24 PM, on 8/14/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Documents and Settings\James\Desktop\HijackThis.exe O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3479508734 O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

richh0323 · Post by **richh0323** » August 15th, 2005, 1:48 pm

You're HiJack This look looks great, but what concerns me is the list of .dll files you have listed. If they have been changed you will have problems,with opening web pages and files. I would suggest that if you have the windows CD that you try the repair option(this will not rewrite you're hard drive) just fix files. Try this and let me know what happens.

Slowsauce · Post by **Slowsauce** » August 16th, 2005, 7:09 am

I tried the repair and two strange things happened, #1 it said the repairable installation of windows was on D and its actually on C, and #2 when it was finalizing the installation it came up with two erros that said "has not been installed, cannot be registerd with windows update" something along those lines. avg was damaged when i started it up and i then reinstalled it and ran a scan and it still says, user32.dll, shell32.dll, and ntoskrnl.exe are changed