Help! Both of my DVD drives quit working at the same time!

[rmg185]

Alright, I'm running on XP pro. I was burning a DVD when the power went out and my computer turned off. When I turned it back on and went to My Computer, neither of my DVD drives showed up in MY COMPUTER (I have 2, one is just a DVD drive, the other is a writer, they are the only disk drives I have, they are on the same cable.) I looked in Device Manager and saw the Following:

(!) COMPAQ DVD-ROM SD-612B
(!) PLEXTOR DVDR PX-708A
(!) V386 STEALTH DVD SCSI CdRom Device

All three had the yellow exclamation points by them. So I uninstalled all 3 and then restarted my computer and they came back with the yellow exclamation points. I even tried disconecting the cable while the computer was off, uninstalling them from device manager, then turning it off again and plugging the cable back in... no good. The strange thing about it is that on bootup it recognizes the DVD drives and I can run a CD from bootup, just not once I've entered Windows. I tried with a Windows XP CD and it goes into setup, so I guess at least I can reinstall Windows if need be. I tried to update the firmware for one of the drives but couldn't because Windows can't recognize the drive.

I even tried reinstalling the IDE controller... no good.
Any ideas?

[ccb056]

don't reformat, do a repair reinstall of windows

there are two repair reinstall option when you boot from the windows xp cd, do the second one, not the first one

[rmg185]

Thanks for the reply, I did what you said, and it isn't really an auto repair function, though it would seem that way. It puts me into a DOS-like safemode of Windows, where all I can do is enter from a list of commands. None of those commands however, seem to be able to fix the problem. Any other ideas?

[Nolano]

maybe make sure all the connections are plugged in, and try replacing the IDE cable.

[rmg185]

I thought about that too, but I figured it couldn't be that since I can run a CD on bootup, which means the cd player works, and so does the cable, and the connectors.... I don't know, this one's got me stumped.

[rmg185]

correction, I said CD player in my previous post, I meant DVD

[ccb056]

you entered into the 1st repair mode, there is another one after the one you entered into