Can't remove mmview_101.dll

[RobinBarton]

NAV caught mmview_101.dll but was unable to quarantine or delete it. I have also run SpyBot, NoAdware, XSoftSpy, and AdAwareSE. They all think they have cleaned off all my bad stuff, but when I rerun Norton, it still thinks I have mmview_101.dll. The info Norton gives is The compressed file mmview_101.dll within C:\Documents and Settings\Robin Barton\Local Settings\Temporary Internet Files\Content.IE5\K12V0PEN\mmviewer_101[1].cab The file C:\Documents and Settings\Robin Barton\Local Settings\Temporary Internet Files\Content.IE5\P88ZL5G1\How_Soon_Is_Now[1].htm is a Adware threat. I tried to manually remove these, but they are not there. I have searched my entire hard drive and registry. WHAT ELSE COULD BE OUT THERE, OR IS IT POSSIBLE THAT NORTON JUST THINKS I STILL HAVE IT WHEN I REALLY DON'T? Here is my HijackThis log: Logfile of HijackThis v1.99.1 Scan saved at 8:20:16 AM, on 4/30/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Canon\VDC\AuVdc.exe C:\WINDOWS\system32\cisvc.exe C:\WINDOWS\System32\inetsrv\inetinfo.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\rdpclip.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\DSentry.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Norton Password Manager\AcctMgr.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Version 7\MPViewer.Exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\System32\dllhost.exe C:\WINDOWS\system32\inetsrv\DavCData.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\logonui.exe C:\Program Files\Microsoft Office\Office10\WINWORD.EXE C:\WINDOWS\system32\logon.scr C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE C:\Program Files\Microsoft Office\Office10\EXCEL.EXE C:\Program Files\Intuit\QuickBooks\qbw32.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\AlertSpy\AlertSpy.exe V:\hijackthis\HijackThis.exe O2 - BHO: (no name) - SOFTWARE - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: SDWin32 Class - {3D287F5E-A298-418A-A56D-BE80A71E473E} - C:\WINDOWS\System32\mroom.dll (file missing) O2 - BHO: Search Bar - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - C:\PROGRA~1\search3\search3.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: SDWin32 Class - {C512C3B0-7405-436A-B53F-A1D6C8C91DEB} - C:\WINDOWS\System32\xgnsv.dll (file missing) O3 - Toolbar: Search Bar - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - C:\PROGRA~1\search3\search3.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart IE_SEQUENCE first O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [cynracg] C:\WINDOWS\System32\wdvdam.exe O4 - HKLM\..\Run: [XoftSpy] C:\Program Files\XoftSpy\XoftSpy.exe -s O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit O4 - Startup: Membership Plus QuickView.lnk = C:\Program Files\Version 7\MPViewer.Exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU) O12 - Plugin for .asp: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll O15 - Trusted Zone: *.musicmatch.com (HKLM) O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... 040510.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/28ceca9d9a414a53d9 ... xIE601.cab O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab O16 - DPF: {F2A84794-EE6D-447B-8C21-3BA1DC77C5B4} (SDKInstall Class) - http://activex.microsoft.com/activex/co ... dkinst.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{7AD9206A-17AA-48C5-8546-A8C1C458A7D8}: NameServer = 192.168.1.1 O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O23 - Service: Canon NetSpot Suite Service - CANON INC. - C:\Program Files\Canon\VDC\AuVdc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe THANKS!

[ccb056]

google for MRU blaster and run that, it should get rid of all that stuff