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locked disk utility?
Posted: December 29th, 2004, 10:10 pm
by ELB_Keeper
Hello,
My computer will not read discs off of either of my drives. I tried running a virus scan on the drives to see if that was the problem, but all I got was a window telling me the disk utility is locked. The window said I need to unlock the disk utility. Can anyone tell me how to do this?
Thanks!!!
ELBK
Posted: December 29th, 2004, 10:52 pm
by ccb056
What disk, hard, floppy, or optical?
Posted: December 29th, 2004, 11:50 pm
by ELB_Keeper
My bad. CD-ROM... I have a regular CD-Rom drive and a CD-RW/CD-ROM combo, neither of which will read.
ELBK
Posted: December 30th, 2004, 4:54 pm
by ccb056
check ide drivers, ide cables, and run spyware scan
Posted: December 30th, 2004, 6:45 pm
by ELB_Keeper
ccb056 wrote:check ide drivers
how?
Posted: December 30th, 2004, 7:21 pm
by ccb056
right click "my computer", properties, device manager
make sure nothing has a yellow asterisk next to it
reinstall the drivers or update them if possible
Posted: December 31st, 2004, 4:28 pm
by ELB_Keeper
No yellow asterisks....
according to the properties, "no driver files are required or have been loaded for this device"
I tried updating the driver, but it said that the best driver is already in place. Should I try using a different driver?
Posted: December 31st, 2004, 5:36 pm
by ccb056
No, there is no need to change drivers.