ComputerBB

i installed a pc game a few weeks ago and havent used the cd drive since i try to install something and theres no drive how could it vanish for no reason? windows xp home is what im using

Watch when you start up the computer, see if it's listed. Then check the cables and the power plug, they may be loose.

Do you have Nero, Norton Antivirus or Easy CD Creator installed?

i dont have any of those installed when i go to device manager it shows but theres a yellow exclamation point beside it i unninstall the thing and restart my computer ,it detects it but doesnt know what to do when i click on properties it says Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) the troubleshooting part doesnt help i checked connections and everything looks fine

Well, in that case you need to download the drivers and reinstall it. What model is the drive and what operating system are you using?

samsung cd-r/rw sw-232b and im using windows xp home

You should be able to download the lates firmware here, see if this helps you. http://www.samsung.com/search/search.as ... =0&x=9&y=4#

i tried but it was a bin file and it wouldnt extract correctly keeps making 2 empty folders

Looks like the file is bad on the website, by any chance do you have a driver disk that came with the drive?

no cd ill search the internet and see if theres one somewhere that works

i mean no disk

cant find any

Recheck the cables and if that doesn't help I would try a new CD Drive. Chanches are it's defective. I had one die on me right after installing Windows updates. For a few hours I thought was the updates, but when I put it back in the old computer, with the original hard drive I found it no good, so I just bought a new one problem solved.

eh mitch, i am having problems with my cd-rw/dvd rom drive, and i was just wondering why you asked if nero was installed, maybe you can help me out, running xp home and the drive is a hitachi lg gcc-4521b. thanks.