locked disk utility?

ELB_Keeper · Post by **ELB_Keeper** » December 29th, 2004, 10:10 pm

Hello,

My computer will not read discs off of either of my drives. I tried running a virus scan on the drives to see if that was the problem, but all I got was a window telling me the disk utility is locked. The window said I need to unlock the disk utility. Can anyone tell me how to do this?

Thanks!!!

ELBK

Post by **ccb056** » December 29th, 2004, 10:52 pm

What disk, hard, floppy, or optical?

ELB_Keeper · Post by **ELB_Keeper** » December 29th, 2004, 11:50 pm

My bad. CD-ROM... I have a regular CD-Rom drive and a CD-RW/CD-ROM combo, neither of which will read.

ELBK

Post by **ccb056** » December 30th, 2004, 4:54 pm

check ide drivers, ide cables, and run spyware scan

ELB_Keeper · Post by **ELB_Keeper** » December 30th, 2004, 6:45 pm

ccb056 wrote:check ide drivers

how?

Post by **ccb056** » December 30th, 2004, 7:21 pm

right click "my computer", properties, device manager

make sure nothing has a yellow asterisk next to it

reinstall the drivers or update them if possible

ELB_Keeper · Post by **ELB_Keeper** » December 31st, 2004, 4:28 pm

No yellow asterisks....

according to the properties, "no driver files are required or have been loaded for this device"

I tried updating the driver, but it said that the best driver is already in place. Should I try using a different driver?

Post by **ccb056** » December 31st, 2004, 5:36 pm

No, there is no need to change drivers.